Returns & Exchange Policy

At Bonanza Satrangi, we strive to ensure your satisfaction by offering a hassle-free return and exchange policy within 14 days of purchase for any unused items with original tags. Please note that sale items and intimate apparel are not eligible for return unless a manufacturing defect is present.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team via email or WhatsApp with your order number and images of the product you wish to return.

• 2.
  Quality Inspection

  Ensure the item is in its original condition, unworn, and with all brand tags intact for our team to authorize the return.

• 3.
  Secure Packaging

  Pack the item securely in its original packaging along with the invoice to prevent any damage during the transit process.

• 4.
  Ship and Refund

  Send the package back to our warehouse; once received and verified, your refund or exchange will be processed within 7-10 working days.